Introduction and features
Dream Host seems to be offering a service which is
fairly good from the environmentally point of view. Considering everything you
get, Dream Host is also really cheap – much cheaper in fact than most non-green
We have decided to try Dreamhost
ourselves and will be updating this review as we gain more experience. So far
everything has worked out great and we love it!
The basic hosting plan does not include email or telephone support. These can be
purchased separately if you need them. All support is handled via trouble
tickets through Dream Host's online helpdesk. If you are not familiar with
trouble tickets, these are like email correspondence, but you first need to login to your
account before you can open a ticket.
From what I have heard, Dreamhost
replies quite promptly to all technical assistance requests. They also have
detailed instructions available in their own Wiki for most common situations,
like switching to Dreamhost from another hosting provider and/or domain
In the past few years Dream Host servers have experienced some
time. If your websites uptime is absolutely critical, you might consider another
host to be more reliable. Personally I value their openness in this matter and
don't worry too much about rare moments of downtime.
has been very open about all this and always explained the reasons why – even if
the whole thing has been caused by their mistake. Most hosting providers don't
offer this kind of transparency and might even keep insisting that everything is
in order. With my experience I can say that almost all hosting providers do make
mistakes from time to time. Personally I will feel better knowing that should
there be a problem, I will at least be properly informed.
The Dream Host hosting plan boasts unlimited websites, unlimited disk space
and unlimited data transfer. They even allow you to use their servers for
backing up files which are not related to your website (up to 50GB). I haven't
seen any other hosting provider offering this and find it valuable to have the
possibility to store my backups off premises without having to pay extra for a
separate online service.
The "unlimited" storage and transfer does have the normal limitations, but as
long you are hosting an ordinary website (opposed to something which is designed
to be a resource hog) it should be fine. I have heard of websites having
enormous traffic – with more than 2GB of monthly transfer – having had their
websites slowed down. Some people have complained that Dream Host should be more
open about these limitations and I agree. If you expect your website to generate
massive data transfer, you might need to scrutinize the rules. For the rest of
us with ordinary websites unlimited means just that – much more than you
could ever need.
As for other features, Dreamhost's hosting plan seems to have all the bells
Dreamhost seems to have taken a real interest in their green values. They have
started with energy efficiency and use Green Certificates for all their
renewable energy needs. In addition they use carbon offsetting to make the whole
company theoretically carbon neutral. I say theoretically, because the whole
carbon offsetting trend is such a dubious concept (see
Cheat Neutral for a hilarious
Still, there is no harm in complementing the Green Certificates with carbon offsetting. Dream Host has done the best they can and seem to
be genuinely interested in cutting their emissions.
I find the features and price of Dreamhost to be
quite irresistible. I would prefer a green hosting provider which has their own
renewable power generation, but I can live with Renewable Energy Credits,
especially as Dreamhost seems quite sincere in trying to cut their emissions.
Getting these features from another green hosting provider would simply cost so much
extra, that I have decided to be happy with Renewable Energy Credits for now. The price
is unbeatable with the coupon codes we have
I hope Dreamhost turns out to be as good as I have heard. I will be updating
this review as soon as I have more experience first hand.